top of page

📞 What is IP telephony? (explained simply)

IP telephony is when the voice does not travel through the old cables of a telephone company, but through the Internet.
Imagine that, instead of calling on a traditional phone line, you send your voice as small “messages” over the Internet — and the other person puts them back together to hear your words.

  • 🔍 What is IP telephony and how does it benefit businesses?

  • 💰 Why are internet calls cheaper than traditional calls?

  • 🌍 Can IP telephony be used from anywhere with an internet connection?

  • 📱 What devices are compatible with IP telephony?

  • 👥 How does IP telephony allow you to have multiple lines without additional cables?

  • 🎧 What additional features does IP telephony offer for businesses?

  • 🏢 How does IP telephony integrate with enterprise CRM systems?

  • 🧩 Why is IP telephony flexible and easy to scale in a company?

  • 🔒 What level of security and control does IP telephony provide?

  • 💬 How does IP telephony improve a company's professional image?

💡 1. Cheaper calls

Internet calls cost significantly less, especially international ones. You can save thousands of euros a year.

🌍 2. Works anywhere with internet

You can make and receive calls from the office, home, or even the beach — all you need is an internet connection.

📱 3. Compatible with any device

It works on mobile phones, laptops, tablets, or special IP phones — no traditional phone lines are needed.

🧑‍💼 4. One number for multiple devices

The same number can work on multiple devices at the same time — you can answer from wherever is most convenient for you.

👥 5. Many lines without additional cables

You can connect 100 or more employees without needing to install cables for each one.

🎧 6. Additional features

Call recording, voicemail, call forwarding, call queues, options menu (“Press 1 to…”). Everything is available “as standard”.

🏢 7. CRM Integration

It can be connected to a CRM system — when a call is received, it shows who is calling, their order history, and notes.

🧩 8. Flexibility and scalability

Adding a new employee or office takes only a few minutes. No technicians or new cables are needed.

🔒 9. Security and control

It includes protection against eavesdropping and allows monitoring of statistics and quality of service.

💬 10. Modern company image

Customers hear a professional greeting, an automated menu, and hold music — it gives an impression of a serious and organized company.

Choose an option:
I urgently need IP telephony
I need a consultation about IP telephony
bottom of page